Unified Inbox
Manage customer conversations from connected messaging channels in one organized workspace.
Discover moreCUSTOMER CONVERSATIONS, REIMAGINED
Every conversation.
One smarter
workspace.
Bring your messaging, AI assistants, and customer workflows together with Wapi. Less manual work. More meaningful conversations.
One workspace·Smarter workflows·Built to scale
Wapi workspace
YOUR WORKSPACE
Overview
Workspace
ConversationsInbox All in one place
AI assistantReady to help Smart responses
Conversation preview
PREVIEWA
Alex MorganHi! I’d like to know more.
10:42S
Sarah WilliamsThanks for the quick reply!
10:38J
James WilsonCan you help me with this?
10:25Make every reply countBring people and AI together.
AI-poweredConversations made smarter
ONE WORKSPACE FOR YOUR CUSTOMER CONVERSATIONS
YOUR CONVERSATIONS, CONNECTED
WhatsApp
Instagram
Telegram
Website Chat
Connect the channels supported by your Wapi deployment.
THE WAPI ADVANTAGE
Everything you need to work smarter.
Powerful messaging tools and AI capabilities, thoughtfully organized in one simple workspace.
AI Assistants
Build AI-powered assistants to help answer common questions and support your customers.
Discover moreSmart Automation
Create repeatable workflows that reduce manual work and help your team respond faster.
Discover moreContact Management
Organize customer details, maintain contact lists, and keep conversations easier to track.
Discover moreAnalytics & Reports
Understand messaging activity and monitor your platform performance from one place.
Discover moreWorkspace Control
Keep account settings, connected channels, and automation tools organized in your workspace.
Discover moreSIMPLE BY DESIGN
From conversations to connections.
Start with the tools you need today and build a more organized customer communication workflow over time.
Start with Wapi01
Set up your workspace
Create your account and configure your communication workspace.
02
Connect your channels
Set up the messaging channels available in your deployment.
03
Work smarter with AI
Configure supported assistants and workflows for your needs.
GOOD TO KNOW
Frequently asked questions.
What is Wapi?
Wapi is a messaging and automation workspace designed to bring supported customer conversations and AI tools together.
Which channels can I connect?
Available channels depend on your Wapi deployment and its configured integrations. Check your workspace for the channels currently supported.
Does Wapi include AI automation?
Wapi includes AI-related features in the application. Specific capabilities depend on your configuration, connected providers, and enabled settings.
How do I get started?
Create an account, sign in to your workspace, and follow the setup steps for the features available to your account.
Make every conversation count.
Bring your communication workflow together with Wapi.
Create your account Get started with your Wapi workspace.